Telenor recently kicked off a campaign (read war) against all other operators by accusing them of stealing balance from mobile phone users.
Telenor, with its blunt TVCs, claimed that all operators steal the balance of their customers while Telenor, according to its TVC, is the only operator with most honest and transparent practices.
In response to Telenor, Ufone has come up with a service that sends customers one SMS a day with a daily summary of all the costs and charges that were deducted from the account of the previous day.
This service, called Hisaab SMS, is sent to customers daily with not only call and SMS costs, but details of all charges associated with any value added services (that a customer is subscribed to) are also shared.











